The 7th International Excellence in Operations Annual Conference, organized by the International Association for Excellence in Operations, organized by Suzhou Zhiyuan Yi Management Consulting Co., Ltd. and the East China Branch of the Ministry of Industry and Information Technology Electronics Fifth Institute, supported by A.O. Smith and sponsored by MacKubo Technology, opened on November 5th at the Suzhou International Expo Center. As a warm-up meeting for this conference, the Leadership Forum was held on November 4th at the Xinluo Hotel in Jinji Lake, Suzhou, with over 200 general managers and heavyweight guests invited to attend.

The International Association for Operational Excellence is registered in Singapore, and its domestic headquarters is located in Suzhou. The association aims to become a global non-profit organization that combines lean production, Six Sigma and other management methods with intelligent technology to help organizations and individuals improve their comprehensive competitiveness. Guided by the vision of becoming an innovator and promoter of excellent operational methods and technologies, over the past 7 years, we have held public lectures on problem-solving, expert salons, diagnosis of excellent operational enterprises, benchmarking learning for well-known enterprises, leading lakeside salons, Lean Six Sigma seminars, and intelligent manufacturing forums in China, mainly in the Yangtze River Delta region Over 200 offline events in various forms, including the Annual Summit on International Excellence in Operations, have accumulated over 8000 participants in previous large-scale forums and seminars, over 20000 people have participated in various offline activities, and over 200000 people have been affected by online activities. More than 4000 member companies have covered foreign-funded enterprises from around the world and large leading enterprises in various industries in China.

Mr. Yang Zhen, an independent director of the International Association for Excellence in Operations and the Chief Operating Officer of Star Norch Technology, opened the Leading Forum as the host.

Ms. Wang Yan, Deputy Director of Suzhou Quality and Technical Supervision Bureau, delivered a speech as the opening guest.

Mr. Yang Zhou, Chairman of the International Association for Excellence in Operations, gave a brief explanation of the conference theme and the association.

Mike Audus, General Manager of GE China, introduced the valuable experience of GE Suzhou's excellent operations and digital transformation. His viewpoint of 'always doing the right thing' is impressive.

Ms. Huang Lixia, General Manager of Delphi Suzhou, shared the essence of Delphi Suzhou's continuous improvement over the past 10 years, lean persistence and intelligent innovation.

A. O. Smith, as the naming sponsor of this forum, is a successful example of localized management for foreign-funded enterprises and a leader in the water heater industry. It has been rooted in China for 20 years, with high growth and profitability, high income and welfare for employees, and never forgets to give back to society! Mr. Ding Wei, President of China, President of the Nanjing Branch of the International Association for Excellence in Operations, and rotating Chairman of this annual meeting, shared the corporate value construction and management logic behind the company's rapid growth for 20 years. Mr. Ding's humorous and witty language, as well as his down-to-earth philosophy, received a warm response from all the audience, and several heartfelt applause proved their widespread recognition.

Share several important viewpoints:

1) Hire R&D engineers if you have money, and the concept of how to develop first-class products that customers are willing to pay an additional 500 yuan for addition, instead of ordinary companies only using subtraction every year to force R&D to reduce costs.

2) To make employees happy at work, it is necessary to give them a sense of achievement. To give employees a sense of achievement, it is necessary to constantly set small goals and encourage them to do their best. After success, they celebrate with great fanfare, spending at least six to seven million yuan each time and giving gifts to employees. In China, employee satisfaction ranks second to Google, Pfizer Pharmaceuticals, and BOSCH. The level of implementation of employee satisfaction is so strong that many companies find it difficult to match.

3) Emphasis is placed on research and development, employee training and motivation, and R&D and HR receive two more months of salary per year compared to other departments.

4) Is it better to have money before being capricious, or is it better to be capricious before being rich? In summary, employees should be incentivized even if they suffer losses. The branch with a 65% employee turnover rate over the past three years has successfully turned losses into profits within six months after Mr. Ding took over

5) New employees who fully tap into their potential and report to three senior executives after the probationary period will be successfully classified as key employees in potential stock training.

6) All executives spend a day brainstorming to select the five most important projects for the company's annual profit doubling, as well as the Vice President personally leading the project and regularly tracking it

Mr. Ying Yilun, the founder and chairman of Botai Group, is a paranoid person in the automotive networking industry who pursues the ultimate experience like Steve Jobs. The Botai Automotive Networking Enterprise he founded is currently the largest intelligent networking company in China, serving 30 luxury, joint venture, and independent brand car companies; Ying Yilun led the Botai team to create the world's first intelligent connected car; The world's first natural voice in car system, nine months before the launch of Siri, is leading Botai into the next era of automotive artificial intelligence, adhering to the product manager culture of "extreme quality", "extreme", and "extreme intelligence". Ying Dong gave a deep interpretation and outlook on the development of the Internet of Vehicles in the intelligent era, allowing everyone to quickly jump from the traditional thinking of manufacturing to marveling and admiring the concept of "new craftsmanship". Needless to say, the car of the future is a household appliance, a tool that can be shared or directly talked to let the car drive immediately to the hotel with the most authentic Kung Pao chicken and the most beautiful bar. It really makes everyone imaginative and leaves an excited saliva

Six heavyweight guests had a roundtable conversation on the spirit of "new craftsmen" in the era of intelligence. Mr. Li, the Chief Operating Officer of Jinhongye, shared the need to clarify thinking, develop from within to outside, and maintain attention and continuous learning from the outside world. Mr. Huang from Delphi shared the need to retain core talents and continuously accumulate enterprise advantages through continuous improvement, lean and excellent operation tools, President Ding selflessly shared with the headquarters on how to flexibly allocate and utilize human resources in the process and policy changes for foreign enterprises, encouraging all employees to participate without relying on think tanks. Dean Chen also shared from the perspectives of education and talent cultivation how Xi'an Jiaotong Liverpool University can adapt and optimize the education process, and how to be more grounded. Among them, President Ying's "Taimanufacturing" initiative sparked enthusiastic reactions and discussions among guests, Ding and his supporter, Mr. Li, made a merciless and resolute counterattack. As the host of this conversation, Mr. Kong succinctly summarized the importance of both exploring and cultivating core talents and accumulating existing manufacturing foundations, perfectly interpreting the spirit of "new craftsmanship" in the era of intelligence.

At 7 pm, the press conference was officially held.

Zhang Dongchi, Director of the Suzhou Science and Technology Bureau, opened the press conference with his extremely humorous opening remarks, encouraging Suzhou enterprises to innovate and develop, transform and upgrade, own their own intellectual property rights, and introduce high-end leading talents. The tax incentives and support provided by the Suzhou government to these enterprises are unparalleled in the country, We have personally implemented the grand goal of becoming one of the top innovative countries from 2020 to 2035 proposed by the 19th National Congress of Xi Jinping.

Mr. Yang Zhou, Chairman of the International Association for Excellence in Operations, reviewed the achievements of the association over the past 7 years and interpreted the spirit of "new craftsmanship", and awarded medals to member units.

Next, the Best Popularity Award and First, Second, and Third Prizes in the Lean Skills Competition will be presented.

It will take decades of effort for Chinese enterprises to upgrade from the current level of 2.0 to 3.0 and reach the state of 4.0; Meeting the personalized customization needs of customers is an inevitable trend in future competition. However, how to achieve the best quality, cost, and efficiency through lean management, automation, intelligence, and other technological transformations, as well as the transformation and upgrading of talent cultivation. With the reflection and experience sharing of many experts, scholars, and excellent enterprises, the Leadership Forum has come to a successful conclusion.